Security & Compliance
Your data security and regulatory compliance are our top priorities. We implement robust measures to protect your business and employee information while ensuring full compliance with Australian regulations.
Security You Can Trust
We understand the sensitive nature of payroll data and take our responsibility to protect it seriously. Our commitment to security and compliance is woven into everything we do.
Data Protection
We treat your data as if it were our own, implementing comprehensive safeguards to protect against loss, theft, and unauthorised access.
Timely Updates
We stay ahead of regulatory changes, implementing updates to tax tables, award rates, and compliance requirements as soon as they are announced.
Transparency
We maintain clear documentation of our security practices and compliance procedures, and are happy to discuss them with you at any time.
Accountability
Our team takes personal responsibility for maintaining security and compliance standards, with clear ownership of all processes.
Protecting Your Information
We employ comprehensive security measures to safeguard your payroll data and maintain the trust you place in us.
Data Encryption
All sensitive data is encrypted both in transit and at rest using industry-standard encryption protocols to prevent unauthorised access.
Secure Infrastructure
Our systems are hosted on secure infrastructure with multiple layers of protection, redundancy, and disaster recovery capabilities.
Privacy Protection
We implement strict access controls and privacy measures to protect your employee and business data from unauthorised disclosure.
Audit Trails
Comprehensive logging and audit trails ensure full traceability of all payroll activities for accountability and compliance.
Our Security Practices
A comprehensive approach to security across all aspects of our operations.
Access Management
Role-based access controls ensure that only authorised personnel can access sensitive payroll information. We implement the principle of least privilege across all systems.
- Multi-factor authentication for all users
- Role-based access control (RBAC)
- Regular access reviews and audits
- Immediate access revocation upon termination
- Secure password policies and management
Data Handling
Your payroll data is handled with the utmost care throughout its lifecycle, from collection to storage to eventual secure disposal.
- Encrypted data transmission (TLS/SSL)
- Encrypted data storage at rest
- Secure data backup procedures
- Data retention in compliance with regulations
- Secure data disposal when no longer required
System Security
Our technical infrastructure is designed with security as a foundational principle, with multiple layers of protection against threats.
- Regular security patches and updates
- Intrusion detection and prevention
- Network segmentation and firewalls
- Continuous system monitoring
- Vulnerability assessments and testing
Business Continuity
We maintain robust business continuity and disaster recovery capabilities to ensure your payroll operations remain uninterrupted.
- Regular data backups with off-site storage
- Disaster recovery planning and testing
- Redundant systems and infrastructure
- Incident response procedures
- Service level commitments
Your Privacy Matters
We understand the sensitive nature of payroll data. Our comprehensive data protection framework ensures your information remains secure and confidential at all times, in full compliance with the Privacy Act and Australian Privacy Principles.
- Strict access control policies limiting data access to authorised personnel only
- Regular security assessments and penetration testing
- Employee data privacy protection in accordance with Privacy Act requirements
- Secure data transmission using encrypted channels
- Comprehensive data backup and recovery procedures
- Documented incident response protocols and procedures
- Staff security awareness training and education
- Confidentiality agreements with all team members
Secure by Design
Meeting Australian Standards
We maintain strict compliance with all relevant Australian payroll regulations and reporting requirements, staying ahead of changes to ensure your business is always compliant.
Fair Work Compliance
We ensure all payroll calculations comply with Fair Work Australia requirements, including minimum wages, penalty rates, and leave entitlements. Our team stays current with all award updates and legislative changes.
- National Employment Standards (NES) adherence
- Modern Award rate compliance
- Enterprise Agreement interpretation
- Leave entitlement calculations
- Penalty and overtime rate accuracy
- Termination and redundancy compliance
Tax Compliance
Our systems maintain accurate tax calculations and reporting in accordance with Australian Taxation Office requirements. We implement tax table updates promptly and ensure all withholdings are calculated correctly.
- PAYG withholding calculations
- Tax table updates implemented promptly
- HELP/HECS-HELP/VSL deductions
- Tax file number declarations
- Reportable fringe benefits
- Working holiday maker tax rates
Superannuation Compliance
We handle superannuation contributions and reporting in full compliance with the Superannuation Guarantee requirements, ensuring contributions are paid correctly and on time.
- Superannuation Guarantee calculations
- SuperStream compliant submissions
- Choice of fund administration
- Contribution payment deadlines
- Salary sacrifice arrangements
- Maximum contribution base application
Single Touch Payroll (STP)
Full compliance with Single Touch Payroll Phase 2 requirements for real-time reporting to the ATO. We ensure all pay events are reported accurately and on time.
- STP Phase 2 compliance
- Real-time reporting each pay run
- Disaggregated income reporting
- Year-end finalisation
- Update event submissions
- Error correction and resubmission
Security & Compliance FAQ
Answers to frequently asked questions about our security measures and compliance practices.
How do you protect our payroll data?
We implement multiple layers of security including encryption for data in transit and at rest, strict access controls with multi-factor authentication, regular security assessments, and comprehensive audit logging. Our infrastructure is designed with security as a foundational principle.
How do you stay compliant with changing regulations?
Our team continuously monitors updates from the ATO, Fair Work Commission, and other regulatory bodies. We implement changes proactively, often before they become mandatory, ensuring your payroll remains compliant at all times.
What happens if there is a security incident?
We have documented incident response procedures in place. In the unlikely event of a security incident, we would immediately investigate, contain, and remediate the issue, while keeping you informed throughout the process in accordance with our notification obligations.
How long do you retain payroll records?
We retain payroll records for the legally required period of 7 years in accordance with Australian taxation and employment law requirements. Records are stored securely and can be accessed when needed for audits or enquiries.
Can you help if we are audited by the ATO or Fair Work?
Yes, we maintain comprehensive records and documentation to support any audits or enquiries. We can provide all necessary payroll records, calculations, and supporting documentation, and can assist with responding to audit requests.
Who has access to our payroll data?
Access to your data is strictly limited to authorised team members who require it to provide your payroll services. We implement role-based access controls and regularly review access permissions to ensure the principle of least privilege is maintained.
Questions About Our Security?
We are happy to discuss our security measures and compliance practices in more detail. Our team is available to answer any questions you may have about how we protect your data.