Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Pay Craft Service Pty Ltd (ACN: 693 365 310) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
Information We Collect
We collect information that you provide directly to us when using our services, including:
- Contact information (name, email address, phone number, business address)
- Business information (company name, ABN/ACN)
- Employee payroll data as required to provide our services
- Financial information necessary for payroll processing
- Communication records when you contact us
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our payroll services
- To process payroll transactions and generate required reports
- To comply with legal and regulatory requirements
- To communicate with you about our services
- To improve and develop our services
- To protect against fraudulent or illegal activity
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
- With government authorities as required by law (e.g., ATO for STP reporting)
- With superannuation funds for contribution processing
- With service providers who assist us in delivering our services
- As required by law or to protect our legal rights
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
- Secure data storage and backup procedures
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Payroll records are retained in accordance with Australian taxation and employment law requirements, typically for a minimum of 7 years.
Your Rights
Under Australian privacy law, you have rights regarding your personal information:
- Access to your personal information we hold
- Correction of inaccurate or incomplete information
- Complaints about how we handle your information
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised effective date.
Contact Us
If you have any questions about this privacy policy or our privacy practices, please contact us.
info@paycraftservices.com.auHave Questions?
If you have any concerns about how we handle your data, we are here to help.